文档
测试

客服新页面数据加载

websocket测试
POST
http://localhost:8080/app/baiyi/kf/newCenter

请求参数

参数名
类型
描述
必填
user_id
string
示例：cab441114a40493daf2b7266db59daee
必填
sign
string
示例：7c6a0395790fd7418c462c449ee6ba33
必填

响应参数

参数名
类型
描述
必填
code
int
示例：1
必填
errors
object
数据字典
必填
msg
string
示例：数据加载成功
必填
result
object
数据字典
必填
question_list
array
热门常见问题 数据列表
必填
question_answer
string
问题答案
必填
question_title
string
问题标题 示例：U米机器提示：无SIM卡，请插入SIM卡。
必填
kf_tel
string
顶部的客服热线 示例：4000017788
必填
business_list
array
业务列表 数据列表
必填
img_path
string
业务图标 示例：http://yun-pay.hs499.com/upload//202008/1598688700511.png
必填
kf_url
string
立即咨询 点击webview加载的H5的地址
必填
title
string
业务标题 示例：账户安全
必填
desc
string
业务描述 示例：
必填
bg_color
string
背景颜色码
必填

说明 / 示例

{ "code": 1, "errors": { }, "msg": "数据加载成功", "result": { "question_list": [ { "question_answer": "<p><br/></p><p>1.联系在线客服解绑机器然后重新绑定，重启机器。</p><p>2.仍不能解决需要返厂维修，返厂方法：关注公众号“捷诚技术”报修。</p><p><br/></p>", "question_title": "U米机器提示：无SIM卡，请插入SIM卡。" }, { "question_answer": "<p><br/></p><p>请按00签到，密码123456    按5初始化。</p><p><br/></p>", "question_title": "U米机器提示：商户和终端绑定关系不匹配。" }, { "question_answer": "<p><span style=\"font-size:24px\">您好，先刷298冻结款 ，去APP操作激活，再刷卡才算达标统计交易额。</span></p>", "question_title": "拉卡拉达标交易要求。" }, { "question_answer": "<p><span style=\"font-family: 宋体, SimSun; font-size: large;\"> </span></p><p><span style=\"font-family: 宋体, SimSun; font-size: large;\">    不支持免密免签</span><span style=\"font-family: 宋体, SimSun; font-size: large;\">1000元以下</span><span style=\"font-family: 宋体, SimSun; font-size: large;\">0.38<span style=\"font-size: 24px;\"></span></span><span style=\"font-family: 宋体, SimSun; font-size: large;\">，按照正常费率收取。</span><br/></p><p><br/></p>", "question_title": "拉卡拉闪付是0.38的费率吗？" }, { "question_answer": "<p><br/></p><br/><p><span style=\"font-size:24px\">您好，拉卡拉流量卡收费标准：50M，30 元／年，入网前 3 个月免费。</span></p>", "question_title": "拉卡拉流量卡收费标准。" }, { "question_answer": "<p><span style=\"font-size:24px\">可以拨打95016进行查询，也可以请商户登录微信“考拉汇拓客 ”小程序，转在线客服查询原因，未认证信用卡提额单日秒到额度50000，超过50000需要下载“拉卡拉商户通”手动提额。</span></p>", "question_title": "拉卡拉交易成功未到账。" }, { "question_answer": "<p><br/></p><p>1.先查看交易金额，100以下不秒到（t1到账）；</p><p>2.100以上没有到账，先排除是否是储蓄卡或借贷一体卡，储蓄卡、借贷一体卡都是t1到账；</p><p>3.核实是否四要素认证，【智慧U米APP-我的-信用卡认证】，未认证的磁条卡交易金额超5000为T1到账；</p><p>4.不要以短信提醒为准，短信可能延迟或者漏发，请以查询银行卡的入账流水为准；</p><p>5.以上问题都排除依然没到账，请拨打4007828888按5—0人工—报手机号人工查询最快最准确！</p>", "question_title": "开店宝U米未到账？" }, { "question_answer": "<p><br/></p><p>请联系在线客服解绑机器，重新绑定，然后机器上操作：00签到，密码123456，按5初始化。</p><p><br/></p>", "question_title": "U米机器提示：注册网络超时。" }, { "question_answer": "<p><br/></p><p>商户暂时不能使用支付宝或者微信扫码，只能用银行卡交易。</p><p><br/></p>", "question_title": "U米机器提示：M8+获取商户信息错误。" }, { "question_answer": "<p>首先添加门店，在对应的门店详情里，点击【更多】——【绑定设备】，即可选择未绑定的设备进行绑定。点击搜索框可输入柜机编号进行模糊搜索，快速锁定设备。</p><p><br/></p>", "question_title": "纷米充电宝绑定设备" }, { "question_answer": "<p>登录<span style=\"color:#ff0000\">智慧U米</span>APP去认证磁条卡，认证磁条信用卡可以提额，芯片卡不能提额。</p>", "question_title": "U米机器提示：FK01+单日无卡T1额度超限 。" }, { "question_answer": "<p></p><p>1.输入的分成比例不可高于服务商自己分成比例，商户得到的收益=您的订单分成金额*商户分成比例。例如，假设一笔10元钱的订单，服务商可得95%，即9.5元，给商户分成比例设置为50%，则商户得到的收益=9.5*50%=4.75元。</p><p> 2.同时，设备商户分成比例时，商户的分成收益不能低于该笔订单的10%。商户分成比例一旦设置，无法修改。</p><p><br/></p>", "question_title": "纷米充电宝" }, { "question_answer": "<p>       充电宝的计费时长可选择0.5小时或1小时计费。当使用时长设置为0.5小时，计费可调整范围为1元~4元；当使用时长设置为1小时，计费可调整范围为2元~8元。24小时封顶，计费默认为20元，服务商可调整范围为20~40元。</p><p>       资费可调整最小值为0.5元，无最大值限制。</p><p><br/></p>", "question_title": "纷米充电宝计费设置" }, { "question_answer": "<p><span style=\"font-size:24px\"><span style=\"font-family: 黑体; letter-spacing: 0px;\">秒到时间为0:00-23:00</span><span style=\"font-family: 黑体; letter-spacing: 0px;font-family:黑体\">，秒到</span><span style=\"font-family: 黑体; letter-spacing: 0px;font-family:黑体\">只针对扫码和信用卡交易</span><span style=\"font-family: 黑体; letter-spacing: 0px;\">.</span><span style=\"font-family: 黑体; letter-spacing: 0px;font-family:黑体\">储蓄卡交易不秒到，</span><span style=\"font-family: 黑体; letter-spacing: 0px;\">D1到。</span><span style=\"font-family: 黑体; letter-spacing: 0px;font-family:黑体;\">银联二维码，借记卡也不秒到。</span></span></p><p><br/></p>", "question_title": "拉卡拉秒到时间？" }, { "question_answer": "<p><span style=\"font-size:24px\"><span style=\"font-family: 黑体; letter-spacing: 0px;\"><br/></span></span></p><p><span style=\"font-size:24px\"><span style=\"font-family: 黑体; letter-spacing: 0px;\">您好，秒到时间为0:00-23:00</span><span style=\"font-family: 黑体; letter-spacing: 0px;font-family:黑体\">，秒到</span><span style=\"font-family: 黑体; letter-spacing: 0px;font-family:黑体\">只针对扫码和信用卡交易</span><span style=\"font-family: 黑体; letter-spacing: 0px;\">.</span><span style=\"font-family: 黑体; letter-spacing: 0px;font-family:黑体\">储蓄卡交易不秒到，</span><span style=\"font-family: 黑体; letter-spacing: 0px;\">D1到</span><span style=\"font-family: 黑体; letter-spacing: 0px;font-family:黑体\">，银联二维码，借记卡也不秒到。</span></span></p><p><br/></p>", "question_title": "拉卡拉秒到时间。" } ], "kf_tel": "4000017788", "business_list": [ { "img_path": "upload//202008/1598688700511.png", "kf_url": "&key=svJUhEwRx6m%2BrZ%2B8GlbzpfqlHNtMvu9Uk9KNvTQScMuXCtqrkle7jljTgQZsIU94Xv%2FesK2G8G5qqOVe9FuJY9thYc4p2QDSupQXlreAAzNaw1vf2SExkqhKcgprN3kgIXl%2FyA2oxKwGTZz1yQvU5QiHEzt995BBXPf5KqEu6Js5RpVUCIFj5E23pRH5d8dh8FSiZTdiTBUlXQ6LbfxCwG%2Byx8E3iivicu4xtVrafrDAawwyIL2f6vAoyaA5c42WuaI%2FACtt6QTZPtOP0q6cOEcQvLAizvP%2BaKadSwO%2BE7%2FOIxektXoSEaoCA3oxo63Yd5Al6TR0KU1J9RJtlX97Cw%3D%3D&cinfo=bkGn5scXuZofn6ISj1Swj6aBrkW9DjhSOS1BtssD04mGwTXSaZoT1LCbgdvedw%2B135PSyT6KwvnuKzhIzfyEnRtVlBW8Kuuz7wkFngpFJWd62eGZPfPkoZb4TcmobEd%2FzgT272QRTmpFPv%2BWEGTKwRvaBf3f5%2BlguMMTJblLvlM50C5A1kKa%2BqEF43bPyB9%2FRVLtqt5DNxY6PQ3GqJSUmuHM%2Bz59vOKfGi7CfgBqUH15jvL3fvF4uumD6MN5Do%2FdBlTZ9mXpZ5%2FSdv1YZYAJcUU%2F4QOurqEtM%2BNxZA7xQK49Lu%2FktQrKkV7x%2FOKHpVD3pghsnIZeN0vPUrytufU864EAonrP9KZcP9A6HhwQjGtdQ6NmuDpA6V6qlunlEPSbx51qkvzhOsHWizoxtqEzVBeiqHPqQyJTNrwpgudOVNtJw7pR23d7Wg7v9ISCgnz3", "title": "账户安全", "desc": "" }, { "img_path": "upload//202008/1598688780891.png", "kf_url": "&key=svJUhEwRx6m%2BrZ%2B8GlbzpfqlHNtMvu9Uk9KNvTQScMuXCtqrkle7jljTgQZsIU94Xv%2FesK2G8G5qqOVe9FuJY9thYc4p2QDSupQXlreAAzNaw1vf2SExkqhKcgprN3kgIXl%2FyA2oxKwGTZz1yQvU5QiHEzt995BBXPf5KqEu6Js5RpVUCIFj5E23pRH5d8dh8FSiZTdiTBUlXQ6LbfxCwG%2Byx8E3iivicu4xtVrafrDAawwyIL2f6vAoyaA5c42WuaI%2FACtt6QTZPtOP0q6cOEcQvLAizvP%2BaKadSwO%2BE7%2FOIxektXoSEaoCA3oxo63Yd5Al6TR0KU1J9RJtlX97Cw%3D%3D&cinfo=bkGn5scXuZofn6ISj1Swj6aBrkW9DjhSOS1BtssD04mGwTXSaZoT1LCbgdvedw%2B135PSyT6KwvnuKzhIzfyEnRtVlBW8Kuuz7wkFngpFJWd62eGZPfPkoZb4TcmobEd%2FzgT272QRTmpFPv%2BWEGTKwRvaBf3f5%2BlguMMTJblLvlM50C5A1kKa%2BqEF43bPyB9%2FRVLtqt5DNxY6PQ3GqJSUmuHM%2Bz59vOKfGi7CfgBqUH15jvL3fvF4uumD6MN5Do%2FdBlTZ9mXpZ5%2FSdv1YZYAJcUU%2F4QOurqEtM%2BNxZA7xQK49Lu%2FktQrKkV7x%2FOKHpVD3pghsnIZeN0vPUrytufU864EAonrP9KZcP9A6HhwQjGtdQ6NmuDpA6V6qlunlEPSbx51qkvzhOsHWizoxtqEzVBeiqHPqQyJTNrwpgudOVNtJw7pR23d7Wg7v9ISCgnz3", "title": "AI支付", "desc": "" }, { "img_path": "upload//202008/1598689303299.png", "kf_url": "&key=svJUhEwRx6m%2BrZ%2B8GlbzpfqlHNtMvu9Uk9KNvTQScMuXCtqrkle7jljTgQZsIU94Xv%2FesK2G8G5qqOVe9FuJY9thYc4p2QDSupQXlreAAzNaw1vf2SExkqhKcgprN3kgIXl%2FyA2oxKwGTZz1yQvU5QiHEzt995BBXPf5KqEu6Js5RpVUCIFj5E23pRH5d8dh8FSiZTdiTBUlXQ6LbfxCwG%2Byx8E3iivicu4xtVrafrDAawwyIL2f6vAoyaA5c42WuaI%2FACtt6QTZPtOP0q6cOEcQvLAizvP%2BaKadSwO%2BE7%2FOIxektXoSEaoCA3oxo63Yd5Al6TR0KU1J9RJtlX97Cw%3D%3D&cinfo=bkGn5scXuZofn6ISj1Swj6aBrkW9DjhSOS1BtssD04mGwTXSaZoT1LCbgdvedw%2B135PSyT6KwvnuKzhIzfyEnRtVlBW8Kuuz7wkFngpFJWd62eGZPfPkoZb4TcmobEd%2FzgT272QRTmpFPv%2BWEGTKwRvaBf3f5%2BlguMMTJblLvlM50C5A1kKa%2BqEF43bPyB9%2FRVLtqt5DNxY6PQ3GqJSUmuHM%2Bz59vOKfGi7CfgBqUH15jvL3fvF4uumD6MN5Do%2FdBlTZ9mXpZ5%2FSdv1YZYAJcUU%2F4QOurqEtM%2BNxZA7xQK49Lu%2FktQrKkV7x%2FOKHpVD3pghsnIZeN0vPUrytufU864EAonrP9KZcP9A6HhwQjGtdQ6NmuDpA6V6qlunlEPSbx51qkvzhOsHWizoxtqEzVBeiqHPqQyJTNrwpgudOVNtJw7pR23d7Wg7v9ISCgnz3", "title": "共享充电宝", "desc": "" }, { "img_path": "upload//202008/1598689335862.png", "kf_url": "&key=svJUhEwRx6m%2BrZ%2B8GlbzpfqlHNtMvu9Uk9KNvTQScMuXCtqrkle7jljTgQZsIU94Xv%2FesK2G8G5qqOVe9FuJY9thYc4p2QDSupQXlreAAzNaw1vf2SExkqhKcgprN3kgIXl%2FyA2oxKwGTZz1yQvU5QiHEzt995BBXPf5KqEu6Js5RpVUCIFj5E23pRH5d8dh8FSiZTdiTBUlXQ6LbfxCwG%2Byx8E3iivicu4xtVrafrDAawwyIL2f6vAoyaA5c42WuaI%2FACtt6QTZPtOP0q6cOEcQvLAizvP%2BaKadSwO%2BE7%2FOIxektXoSEaoCA3oxo63Yd5Al6TR0KU1J9RJtlX97Cw%3D%3D&cinfo=bkGn5scXuZofn6ISj1Swj6aBrkW9DjhSOS1BtssD04mGwTXSaZoT1LCbgdvedw%2B135PSyT6KwvnuKzhIzfyEnRtVlBW8Kuuz7wkFngpFJWd62eGZPfPkoZb4TcmobEd%2FzgT272QRTmpFPv%2BWEGTKwRvaBf3f5%2BlguMMTJblLvlM50C5A1kKa%2BqEF43bPyB9%2FRVLtqt5DNxY6PQ3GqJSUmuHM%2Bz59vOKfGi7CfgBqUH15jvL3fvF4uumD6MN5Do%2FdBlTZ9mXpZ5%2FSdv1YZYAJcUU%2F4QOurqEtM%2BNxZA7xQK49Lu%2FktQrKkV7x%2FOKHpVD3pghsnIZeN0vPUrytufU864EAonrP9KZcP9A6HhwQjGtdQ6NmuDpA6V6qlunlEPSbx51qkvzhOsHWizoxtqEzVBeiqHPqQyJTNrwpgudOVNtJw7pR23d7Wg7v9ISCgnz3", "title": "特惠加油", "desc": "" }, { "img_path": "upload//202008/1598689488081.png", "kf_url": "&key=svJUhEwRx6m%2BrZ%2B8GlbzpfqlHNtMvu9Uk9KNvTQScMuXCtqrkle7jljTgQZsIU94Xv%2FesK2G8G5qqOVe9FuJY9thYc4p2QDSupQXlreAAzNaw1vf2SExkqhKcgprN3kgIXl%2FyA2oxKwGTZz1yQvU5QiHEzt995BBXPf5KqEu6Js5RpVUCIFj5E23pRH5d8dh8FSiZTdiTBUlXQ6LbfxCwG%2Byx8E3iivicu4xtVrafrDAawwyIL2f6vAoyaA5c42WuaI%2FACtt6QTZPtOP0q6cOEcQvLAizvP%2BaKadSwO%2BE7%2FOIxektXoSEaoCA3oxo63Yd5Al6TR0KU1J9RJtlX97Cw%3D%3D&cinfo=bkGn5scXuZofn6ISj1Swj6aBrkW9DjhSOS1BtssD04mGwTXSaZoT1LCbgdvedw%2B135PSyT6KwvnuKzhIzfyEnRtVlBW8Kuuz7wkFngpFJWd62eGZPfPkoZb4TcmobEd%2FzgT272QRTmpFPv%2BWEGTKwRvaBf3f5%2BlguMMTJblLvlM50C5A1kKa%2BqEF43bPyB9%2FRVLtqt5DNxY6PQ3GqJSUmuHM%2Bz59vOKfGi7CfgBqUH15jvL3fvF4uumD6MN5Do%2FdBlTZ9mXpZ5%2FSdv1YZYAJcUU%2F4QOurqEtM%2BNxZA7xQK49Lu%2FktQrKkV7x%2FOKHpVD3pghsnIZeN0vPUrytufU864EAonrP9KZcP9A6HhwQjGtdQ6NmuDpA6V6qlunlEPSbx51qkvzhOsHWizoxtqEzVBeiqHPqQyJTNrwpgudOVNtJw7pR23d7Wg7v9ISCgnz3", "title": "惠购商城", "desc": "" } ] } }
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